Terms and Conditions

These Terms and Conditions explain how Parwan Painting and Decorating provides painting quotes, bookings, project communication and painting services across Geelong, Victoria and surrounding areas.

1. About these Terms

These Terms and Conditions apply when you visit our website, request a quote, accept a quote, book a painting service or communicate with Parwan Painting and Decorating.

By using our website or accepting a quote from us, you agree to these Terms and Conditions, unless we agree to different written terms with you.

These terms are general website and service terms for a local painting business. They are not legal advice and should be reviewed by a qualified legal professional if required.

2. Business Information

Business name: Parwan Painting and Decorating
Location: Geelong, Victoria, Australia
Phone: 0472 500 701
Email: fahimparwani123@gmail.com
Website: https://parwanpaintinganddecorating.com/

3. Our Services

Parwan Painting and Decorating provides residential painting and decorating services across Geelong, Surf Coast, Bellarine Peninsula and surrounding areas.

Our services may include:

  • Interior painting
  • Exterior painting
  • Roof painting
  • Driveway painting
  • Garage floor painting
  • Surface preparation
  • Sanding, patching and minor repairs before painting
  • Other related painting and decorating work agreed in writing

4. Website Information

The information on this website is provided for general information only. While we aim to keep the website accurate and updated, we do not guarantee that all information, images, pricing, service descriptions or availability will always be complete, current or free from errors.

Images, project examples and before-and-after visuals on the website or marketing materials may be used for illustration, design or promotional purposes. Actual results may vary depending on the property, surface condition, preparation required, products used, weather and project scope.

5. Quotes and Estimates

Any quote or estimate we provide is based on the information available at the time, including project details, photos, site inspection notes and customer requirements.

A quote may change if:

  • The project scope changes
  • Additional preparation or repairs are required
  • Hidden or unexpected surface issues are discovered
  • Access conditions are different from what was described
  • Additional rooms, surfaces or services are requested
  • Material, paint or product requirements change

We will aim to communicate any changes before carrying out additional work where practical.

6. Accepting a Quote

A quote is accepted when you confirm acceptance in writing, by email, text message, phone confirmation or by making a deposit or payment where requested.

Once a quote is accepted, we may schedule your project, arrange materials and allocate time for the work.

7. Deposits and Payments

Depending on the project size, we may request a deposit before starting work. Any deposit amount, progress payment or final payment requirement will be communicated with the quote or before the work begins.

Unless otherwise agreed in writing, final payment is due when the agreed work is completed. Payment terms may be adjusted for larger projects, staged work or special arrangements.

If payment is overdue, we may pause further work, delay future bookings or take reasonable steps to recover unpaid amounts.

8. Cancellations and Rescheduling

If you need to cancel or reschedule a booking, please contact us as early as possible.

We understand that plans can change. However, if materials have already been purchased, time has been reserved, or work has already started, cancellation charges or material costs may apply.

We may need to reschedule work due to weather, safety concerns, material availability, access issues, illness, emergencies or other circumstances outside our reasonable control.

9. Customer Responsibilities

To help us complete the work safely and efficiently, customers are responsible for providing reasonable access to the property and work areas.

You may be asked to:

  • Move furniture, vehicles, valuables or personal items where needed
  • Keep children and pets away from work areas
  • Provide access to water, power or parking where required
  • Notify us about fragile surfaces, leaks, damp areas or known property issues
  • Confirm colour selections before painting begins
  • Ensure the property is safe and accessible for the agreed work

10. Surface Condition and Preparation

Paint results depend heavily on the condition of the surface being painted. Some surfaces may require additional preparation, sanding, patching, cleaning, priming, sealing or repairs before painting.

If unexpected surface problems are discovered, such as peeling paint, moisture damage, mould, cracks, rust, unstable coatings or structural issues, we may recommend additional work before painting continues.

11. Colours, Paint Products and Finishes

Customers are responsible for approving colours, finishes and product choices before painting begins, unless we have agreed otherwise in writing.

Colours may appear different depending on lighting, surface texture, surrounding colours, screen displays, paint sheen and the condition of the surface. We recommend checking samples before final approval where possible.

12. Weather and Exterior Work

Exterior painting, roof painting, driveway painting and outdoor surface work may be affected by rain, wind, heat, humidity, temperature, drying time or unsafe weather conditions.

We may delay, pause or reschedule exterior work if weather conditions may affect safety, preparation, paint application or the final result.

13. Completion and Final Inspection

When work is completed, we may ask you to inspect the project. If you notice an issue with the agreed work, please raise it as soon as possible so we can review it.

Minor touch-ups related to the agreed scope may be completed where reasonable. Extra work outside the original quote may require an additional charge.

14. Workmanship and Australian Consumer Law

Our services will be provided with due care and skill, as required under the Australian Consumer Law. Consumer guarantees apply automatically when consumers buy products or services in Australia, and these guarantees cannot be excluded by business terms. :contentReference[oaicite:0]{index=0}

Under the Australian Consumer Law, services must be performed with due care and skill. If a service does not meet a consumer guarantee, the customer may be entitled to a remedy depending on the circumstances. :contentReference[oaicite:1]{index=1}

Nothing in these Terms and Conditions limits, excludes or changes any rights you may have under Australian Consumer Law or other applicable laws.

15. Warranties and Limitations

Any workmanship warranty or product warranty will depend on the project, surface type, paint product, preparation requirements and agreed scope of work.

Warranty coverage may not apply where issues are caused by:

  • Moisture, leaks, water damage or mould
  • Building movement, cracks or structural issues
  • Surface failure underneath the paint
  • Poor ventilation or condensation
  • Damage caused by people, pets, furniture, vehicles or other trades
  • Harsh chemicals, pressure washing or incorrect cleaning
  • Normal wear and tear
  • Work carried out by others after our work is completed

Consumer guarantees are automatic under Australian Consumer Law and continue for a reasonable time depending on the product or service. :contentReference[oaicite:2]{index=2}

16. Liability

To the maximum extent permitted by law, Parwan Painting and Decorating is not responsible for indirect, incidental or consequential loss, including loss of income, loss of opportunity, inconvenience or damage caused by circumstances outside our reasonable control.

Our liability will be limited where permitted by law, but nothing in these Terms limits rights that cannot legally be excluded under Australian Consumer Law.

17. Delays Outside Our Control

We are not responsible for delays caused by events outside our reasonable control, including extreme weather, supplier delays, material shortages, site access issues, illness, accidents, emergencies, unsafe work conditions or government restrictions.

18. Photos, Reviews and Marketing

We may ask permission to take photos or videos of completed work for portfolio, website, social media or advertising purposes. We will avoid sharing personal details unless you give permission.

If you leave a public review on Google, social media or another platform, we may refer to that review in our marketing.

19. Third-Party Links

Our website may contain links to third-party websites, including Google Maps, Google reviews, social media pages or external tools. We are not responsible for the content, accuracy, security or privacy practices of third-party websites.

20. Privacy

Personal information collected through our website, forms, quote requests, phone calls or emails is handled according to our Privacy Policy.

You can read our Privacy Policy here: Privacy Policy

21. Changes to these Terms

We may update these Terms and Conditions from time to time. The updated version will be published on this page and will apply from the date it is posted.

22. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be handled in accordance with the laws and courts of Victoria, unless otherwise required by Australian law.

23. Contact Us

For questions about these Terms and Conditions, quotes, bookings or painting services, please contact:

Parwan Painting and Decorating
Location: Geelong, Victoria, Australia
Phone: 0472 500 701
Email: fahimparwani123@gmail.com
Website: https://parwanpaintinganddecorating.com/

Last updated: June 2026